an error occurred when trying to login on facetime

On the next screen, make sure that your Apple ID email address is listed under ‘You Can Be Reached By iMessage At’ section. Go to Settings > Messages > scroll down and tap on Send & Receive. Hence, make sure that your Apple ID is listed under “You Can Be Reached By iMessage At” section. IMessage makes use of Apple ID to send and Receive iMessages. If required, tap on Time Zone and select the correct Time Zone on the next screen.Īfter this, make sure Set Automatically option is Enabled > close the Settings screen and see if you are now able to sign into iMessage or FaceTime.

On Date & Time Screen, temporarily disable Set Automatically and make sure iPhone is displaying the correct Date and Time under ‘Time Zone’ section. The most commonly recommended solution for problem with iMessage and FaceTime is to make sure that your iPhone can automatically set its Date and Time. Wait for iPhone to completely Power OFF > After 30 seconds restart your device by pressing the Power button. On the next screen, use the slider to Power OFF your device. Go to Settings > General > scroll down and tap on Shut Down.

Restarting iPhone can often fix problems by terminating stuck processes, which might be preventing you from signing into iMessage. If none of these methods work, you can either Create a New Apple ID or contact Apple Support and find out if your Apple ID has been blocked or placed on special status. In most cases, this problem can be fixed by using one of the methods as provided below. I hope this info helps at least some of you who are having problems.In a typical case, you will see an error message reading Unable to contact iMessage server or An Error occurred during activation. I also noticed that after I had altered the settings in the Videos section the little video recorder icon and phone icon appeared against contacts in my contacts list. My husband and I have tested it with our iPads and we have both been able to face time each other from our respective devices. I tried a second time and, Hey Presto’, it worked. This time it told me to check my wi fi settings. The first time I got a different message from all the previous attempts. I put my Apple ID in for Home Sharing section, then went back to the Face Time settings and put my Apple ID into that section yet again.

I went down settings on both iPads and discovered that the settings for Videos did not match. However, face time worked fine on my husband’s iPad. I was not keen to fiddle with the DNS settings as I am no techie wizzard. I have just had the same problem as the others on this discussion.

An error occurred when trying to login on facetime